GROWTH MATE – WEBSITE PRIVACY POLICY

This Privacy Policy applies to all personal information collected by Growth Mate (we, us or our) via the website located at https://growthmate.com.au (the “Website”).

1. What Information Do We Collect?

The kind of Personal Information we collect from you depends on how you use the Website. It may include:

• Name
  

• Email address
  

• Phone number

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2. Types of Information

Under the Privacy Act 1988 (Cth), we collect:

• Personal Information: Information or opinion about an identified individual or an individual who is reasonably identifiable, whether true or not, and whether recorded in material form or not.
  

• Sensitive Information: Includes details like racial or ethnic origin, political opinions, religious beliefs, health information, or trade union membership.
  

We do not generally collect Sensitive Information. If we do, it will be:

• Used only for the primary purpose it was obtained for,
  

• Used for a directly related secondary purpose,
  
• Handled with your consent or as required by law.

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3. How We Collect Personal Information

We collect your Personal Information:

• When you enter it into the Website or app,
  

• When you communicate with us directly,
  

• Via cookies that improve your website experience (these do not usually identify you personally),
  

• Occasionally from third parties, in which case we will inform you.

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4. Purpose of Collection

We collect Personal Information to:

• Provide a better experience on the Website,
  

• Keep you informed about business updates and marketing,
  

• Operate campaigns and outreach services (with your consent).
  

We may share information with trusted service providers, such as Automate Accelerator, to help deliver services you've agreed to.

You consent to receive marketing materials unless you opt out. We will only send you relevant content and include easy opt-out options (e.g. an unsubscribe link).

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5. Security, Access, and Correction

We take reasonable steps to protect your Personal Information from:

• Unauthorised access,
  

• Misuse,
  

• Modification or disclosure.
  

When no longer required, information is securely destroyed, anonymised or de-identified. Most data is stored for up to 7 years to meet legal obligations.

You have rights under the Australian Privacy Principles (APPs) to:

• Access the personal data we hold about you (APP 12),
  

• Request corrections to that data (APP 13).
  

To request access or updates, contact us using the details below.

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6. Complaints Procedure

If you have a complaint regarding our handling of your Personal Information, contact us using the details at the end of this Policy. We will:

• Acknowledge and assess your complaint,
  

• Seek clarification if needed,
  

• Work with you to resolve it.
  

If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC).

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7. Overseas Data Transfers

We do not disclose your Personal Information to overseas recipients unless:

• You expressly request it,
  

• You consent to the risks of overseas transfers (in which case Australian Privacy Principles may not apply).
  

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8. Contact Us

For privacy-related queries, access requests or complaints, contact:

Josh M
Founder, Growth Mate
📧 privacy@growthmate.com.au
🌐 https://growthmate.com.au

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